Frequently Asked Questions
How do I back up my all my information safely?
We are your ultimate data backup and restoration experts. We have options of quickly backing up all your important files and folders both locally and to our secure servers to have two critical copies of everything you work so hard on – from pictures, documents and emails to databases, taxes, financial files such as QuickBooks and Peachtree. We can do all of this remotely or on-site as per your needs and availability and as always – your protection and privacy is our top priority.
Do you work with tablets, iPads and smartphones?
Yes, yes and yes! We can help troubleshoot your mobile device or help you choose and setup a new one. In fact, in most cases, we can even help you with your smartphone or tablet remotely if needed. Please call us and we will happy to help.
Do you work on Apple and MAC Computers?
Yes. Please call us and we will have a technician help you answer your questions and get you the service you need for your Apple laptop or desktop.
My computer is having a lot of trouble. Is it worth repairing or should I replace it?
A lot of factors go into the decision of replacing vs. repairing. One must determine the age, original cost, current quality and the problems being experienced. We can connect remotely to help you decide if repairing is the option to choose and what that will cost you.
Do you support residential customers or just business customers?
We support both residential and small business customers.
I would like to access my home PC from anywhere. Is that possible?
Yes we can certainly help with this! There are dozens of methods to get your devices connected to your home computer from outside the home. We'll determine what you are trying to do/access and give you the best method for accomplishing this.
I’m in the market for a new computer. Can you help?
We can definitely help you choose a computer that suits your needs. In addition, we can transfer your data and setup and programs you were using on the new machine. We also build custom computers with components that you and one of our technicians select together!